Useful Documents

Please use the links below to download your contract documents. You can find a full list of terms and conditions and contract definitions, along with our hedging procedure, which gives instructions on how to fix or refloat. If you need help understanding which documents apply to you, please contact us.

 

 

 

Electricity – terms and conditions, definitions and hedging procedureElectricity – terms and conditions, definitions and hedging procedure

DONG Energy Terms and Conditions of Supply - Electricity - Large Consumers – Version 2.0 June 2017
DONG Energy – Electricity Terms and Conditions of Supply – Version 1.0 May 2016

DONG Energy Terms and Conditions of Supply - Electricity - Small Consumers – Version 2.0 June 2017
DONG Energy – Electricity Terms and Conditions of Supply for Small Consumers – Version 1.1 December 2016
DONG Energy – Electricity Terms and Conditions of Supply – Version 1.0 May 2016

If your contract with DONG Energy began before May 2016 and you would like a copy of the terms and conditions that apply to you, please contact us.

 

Electricity Definitions
DONG Energy – Electricity Supply Definitions – Version 2.0 June 2017
DONG Energy – Electricity Supply Definitions – Version 1.0 May 2016

 

Electricity Hedging Procedure
DONG Energy – Hedging Procedure – Electricity – Version 2.0 June 2017
DONG Energy – Hedging Procedure – Electricity – Version 1.0 May 2016

 

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Gas – terms and conditions, definitions and hedging procedureGas – terms and conditions, definitions and hedging procedure

DONG Energy Terms and Conditions of Supply - Gas - Large Consumers – Version 2.0 June 2017
DONG Energy – Gas Terms and Conditions of Supply – Version 1.0 March 2016

DONG Energy Terms and Conditions of Supply - Gas - Small Consumers – Version 2.0 June 2017
DONG Energy – Gas Terms and Conditions of Supply for Small Consumers – Version 1.1 December 2016
DONG Energy – Gas Terms and Conditions of Supply for Small Consumers – Version 1.1 December 2016

If your contract with DONG Energy began before March 2016 and you would like a copy of the terms and conditions that apply to you, please contact us.

 

Gas Definitions
DONG Energy – Gas Supply Definitions – Version 2.0 June 2017
DONG Energy – Gas Supply Definitions – Version 1.0 March 2016

 

 

Gas Hedging Procedure
DONG Energy – Hedging Procedure – Gas – Version 2.0 June 2017
DONG Energy – Hedging Procedure – Version 1.0 March 2016

 

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